Wellness & Recovery Privacy Policy

Effective November 6, 2026

Who we are

Wellness & Recovery (the web app at recovery.happyheartsoftware.com and its Android app) is made by Happy Heart Software LLC, doing business as Happy Heart Software, based in Ohio, USA ("Happy Heart Software", "we", "us"). This policy covers Wellness & Recovery only.

What stays on your device

• Your profile: name, recovery start date and goal, interests and area, and an optional emergency contact.
• Your daily use: plans, check-ins (mood and energy), reflections, weekly reflections and pinned shortcuts.
• Your Wellness Action Plan: your weekly plans and past weeks, which of each day's steps you ticked, daily wellness check-ins (mood, energy, urges, sleep, plan steps done and an optional note), your strengths, the meetings you save, your crisis plan, and a count of the days you used each WAR tool. A draft of your plan answers, the form you had open and where you were on the page are kept for the visit (in this tab only) so they survive signing in or opening a tool. The Recovery Guide's answers and draft are kept the same way.
• Your recovery tools: worksheets such as ABC, cost-benefit and values, urge logs, DBT and SMART Recovery practice, the breathing exercise you used last, meeting notes and debriefs, saved meetings, and your personal support plan, including a trusted person's name and phone number.
• PDFs you add to the reader.

This is kept in your browser's storage. We never receive it. The Android app opens Wellness & Recovery in Chrome, so its data is kept in Chrome's storage for the site.

What leaves your device

AI Recovery Guide (optional). The guide runs either on WAR Plus, a subscription from Happy Heart Software, or on your own API key from Google (Gemini) or Anthropic (Claude), and only after you tick the consent box. Either way it sends the answers you type into it: what you'd like to change, difficult moments (up to 500 characters each), and the time and support options you pick. Your saved plans, worksheets, logs and history are never included, and we don't save your answers or the draft. If your answers suggest a crisis, nothing is sent to the AI, and you're shown crisis resources instead.

• With WAR Plus, your answers go to Happy Heart Plus (plus.happyheartsoftware.com), our AI service, with your sign-in. Plus passes them to Anthropic's Claude through Cloudflare's AI Gateway to write the draft, and returns the draft to you. Plus keeps only how many of your monthly AI credits you've used, not what you sent or got back, and the gateway is set not to log requests. Anthropic handles the request under its commercial terms, which don't allow it to train its models on it.
• With your own key, your answers go straight from your device to the provider you chose, under your own account's terms with that provider, which writes the draft. On Google's free tier, Google may have people read them and may use them to improve its products. Our servers never receive your key, your answers or the draft. If you choose to remember your API key, it's kept in this browser's storage on your device only. It isn't included in backups, and Remove key or Reset to Defaults erases it.

Wellness Action Plan (optional, WAR Plus only). It sends something only when you select Make my plan, Make next week's plan or Get my weekly review, after you tick the consent box for a plan. Like the Recovery Guide, it goes to Happy Heart Plus with your sign-in, which has Anthropic's Claude write the reply through Cloudflare's AI Gateway and doesn't keep what you sent or got back. If anything you typed suggests a crisis, nothing is sent and you're shown crisis resources instead.

• Making a plan sends the interests, time, support, recovery program and meeting format you pick, and what you type about your focus, difficult moments and values (up to 500, 500 and 300 characters). If you've set them in Activities & Interests, it also sends your activity preferences (on your own or in a group, energy, indoors or outdoors, and time). It sends the titles of activities and skills you added to the plan yourself (not their first steps or notes). Only if you switch on "Use my values and projects to personalise my plan" (it's off unless you turn it on) does it also send the titles of your Hierarchy of Values (up to 10, most important first) and VACI flow projects (up to 10); their descriptions, scores and notes are never sent. From week 2 it also sends last week's plan outline (its step, activity, skill and goal titles, how often each routine step was ticked, each day's focus title and how many of the daily steps were ticked, and the weekly review's summary), the numbers from your check-ins in the last 28 days, and how many times and on which dates you used each WAR tool. It never sends what you wrote in worksheets or check-in notes.
• A weekly review sends the numbers from up to 14 days of check-ins (mood, energy, urges, sleep and the percent of plan steps done), your plan's summary, routine and goal titles, and the optional note you add (up to 300 characters).
• Never sent: your check-in notes, strengths, saved meetings, crisis plan, trusted person or phone numbers, what you wrote in worksheets and logs, and the notes and first steps on items you added. Value and project titles are sent only with the switch above on.
• The PDF (Just for me, For my clinician, or For a peer or sponsor) is made in your browser and saved to your device. It isn't uploaded.

See Happy Heart Plus's privacy policy and Happy Heart accounts' privacy policy for how those services handle requests and sign-in.

Signing in for WAR Plus (optional). To use WAR Plus you sign in with a Happy Heart Software account on accounts.happyheartsoftware.com, under that service's own privacy policy. The app receives your account ID and email address (to show who's signed in) and a sign-in token, kept in this browser's storage, which it sends only to Happy Heart Plus. Plus keeps only your account ID, linked to your WAR Plus and how many credits you've used. Your recovery data is never stored in the account. Sign out in the Recovery Guide, or Reset to Defaults, removes the sign-in from this browser.

Buying or managing WAR Plus. The WAR Plus buttons open Happy Heart Plus's own page, where buying, billing, receipts and cancelling are handled by Polar (polar.sh), our merchant of record, under its own privacy policy. Wellness & Recovery and Plus never see your payment details. Signing in on Plus's page sets a cookie on plus.happyheartsoftware.com that keeps you signed in to it for a week; Wellness & Recovery itself sets none.

Buying WAR Plus in the Android app from Google Play. In the Android app installed from Google Play, you buy WAR Plus through Google Play instead, under Google's privacy policy. Google handles the payment; we never see your card or payment details. The app sends Happy Heart Plus the purchase token and product that Google Play gives it, with your sign-in, so Plus can check the purchase with Google and turn WAR Plus on for your account. It does this when you buy, and when the app opens, for any purchase Plus hasn't received yet. You manage or cancel that subscription in Google Play.

Feedback. If you send feedback, your message, the topic, the name in your profile (if you've set one) and the email address you add (optional) are delivered to our inbox through Heartforms, our own form service, which keeps a copy so we can answer you.

Finding meetings. If you use your location to find nearby meetings, it's used only to open a Google Maps search. It isn't saved or sent to us.

What we don't do

There are no ads, an account is only needed for WAR Plus, we don't track you across websites, and the app doesn't set cookies. The web version counts visits without identifying you, as described under Analytics below. The Android app doesn't ask for any phone permissions. We don't sell your information or share it for advertising.

Analytics

The web version of Wellness & Recovery uses Cloudflare Web Analytics to count visits. It's run by Cloudflare, which hosts the app, not by an advertising company. It doesn't use cookies or store anything on your device, doesn't give you an identifier, and doesn't follow you to other websites, so nothing links separate visits back to you.

It records, in total across all visitors:

• which pages were viewed
• the referrer (the site that linked to the app)
• general browser, operating system and device type
• approximate country, worked out from your IP address, which isn't used to identify you
• how quickly pages loaded

The Android app doesn't use Cloudflare Web Analytics. Nothing you write or save in the app is ever included.

Services involved

• Cloudflare hosts the app and keeps request logs, including IP addresses, for security and troubleshooting. It also provides visit counts for the web version (Cloudflare Web Analytics).
• Happy Heart Plus and Happy Heart accounts, our own services on Cloudflare, run WAR Plus and its sign-in if you choose it. Plus creates Recovery Guide drafts, Wellness Action Plans and weekly reviews with Anthropic (Claude) through Cloudflare's AI Gateway, and Polar handles payments.
• Google (Gemini) or Anthropic (Claude), whichever you choose, creates AI Recovery Guide drafts from the answers you send when you use your own API key. Your use is covered by your agreement and privacy policy with that provider.
• Heartforms, our own form service, receives feedback messages and keeps a copy until we delete it. It runs on Cloudflare and sends the email through Resend. Our inbox is hosted by Google Workspace.
• Google Play handles buying WAR Plus in the Android app, and tells Plus about that purchase (see above).
• Google Fonts supplies the app's typefaces. Your device requests them directly, so Google receives your IP address.

Deleting your data

• Settings, then Reset to Defaults, erases your saved app data from this device, and the app reloads itself and any other open tabs.
• PDFs you added to the reader are kept by Reset to Defaults. Delete them one at a time from the reader.
• To delete your Happy Heart account, or the record of your WAR Plus and credits, email us (below). Cancel a subscription first from Manage subscription in the Recovery Guide.
• To remove everything, clear this site's data in your browser. On Android, open the app's storage settings and choose Manage space.

You can export a backup from Settings at any time. It doesn't include your PDFs.

Not a medical service

Wellness & Recovery is a self-help companion. It doesn't diagnose or treat any condition and isn't a substitute for professional care. If you are in crisis in the U.S., call or text 988, or call 911 in an emergency.

Children

Wellness & Recovery isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has sent us information, contact us and we'll delete it.

Your choices and rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Email contact+recovery@happyheartsoftware.com and we'll help. Depending on where you live, you may have additional rights, and we'll honor them.

Changes to this policy

If we change this policy, we'll post the new version here and update the date at the top. If a change affects information we already hold, we'll tell you in the app before it takes effect.

Contact us

Questions about your privacy? Email contact+recovery@happyheartsoftware.com.

The news by email link opens the signup on our company blog (blog.happyheartsoftware.com), outside the app. If you sign up there and confirm, we receive your email address and use it only to email you new posts, at most once a month; the blog's privacy policy covers it. Wellness & Recovery itself sends nothing when you tap the link.